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General Or Product Queries: customer.information@bmw.co.uk 0370 50 50 160
Customer Service feedback: customer.service@bmw.co.uk 0800 3256 000
Finance Query: customer.services@bmwfs.co.uk 0370 50 50 150
BMW Emergency Services: 0800 777 111

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Customer Service: Monday - Friday 9am to 6am
Customer Information: Monday - Friday 9am to 6:30am
Saturday 9am to 5pm
Sunday 1pm to 5pm